Frequently Asked Questions

What will my first appointment look like?

Your first appointment is much longer than a normal visit. Dr. Madison will review your intake paperwork, take your blood pressure, talk through any questions, or concerns you have about your health, and adjust you accordingly. You will leave feeling a bit taller with a smile on your face. Caitlin will meet you up front to collect payment and schedule your next visit!

Can I use my health insurance?

Currently, Well Balanced is in network with Blue Cross Blue Shield, Aetna, and United Health Care. Please call your insurance company ahead of time to ensure coverage under your current plan. Copays can be discussed with Caitlin at the front desk or over the phone before your appointment. Copays do vary based on plan coverage and prices given are not a guarantee.

What does an infant adjustment entail?

Newborn and infant adjustments are surprisingly gentle, using slight pressure to manipulate and realign the body. You could compare the pressure to that which you would use to check the ripeness of a peach. Just like an adult adjustment, each one looks different depending on the needs of your baby.

Will I have to continue care forever?

Each care plan is specially made for you! Dr. Madison is dedicated to promoting your body’s innate ability to function optimally. Once your main focal point of pain has subsided, it is recommended that patients have regularly scheduled adjustments throughout the year to keep your body in alignment. The choice is all yours!

Do you adjust the whole family?

Chiropractic is for everyone, and we love nothing more than a block of time set aside for the whole family! Each adjustment is unique to your needs. No matter your age, we want to get you in here, and back to feeling your best!

What is the cancellation policy?

Upon scheduling your first appointment, we will retrieve credit card information to save your appointment block in our books. A no-show for your first appointment will result in $120 fee. Any regular scheduled appointments resulting in a no-show will incur a $25 cancellation fee. For more information or questions regarding special circumstances, please call our front desk.

Have questions we didn’t answer?

Click the ‘Connect’ tab at the top of the page and send in any unanswered questions. Our front desk will get back to you as soon as possible.